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Account & billing

Users & invites

Invite teammates, see the current roster, and track outstanding invites. Up to 10 users per institution.

Customer-app route
/settings/users
Who uses this
Every authenticated team member. Post-2026-04-24 role flatten — every member can invite.

What it is

The team roster. Lists every Org member, the date they were invited, when they last logged in, and any outstanding invites. The header shows "X of 10 users".

What you can do here

  • Send a magic-link invite — by email. Invite link is good for 7 days.
  • See pending invites — re-send if expired.
  • See last-login per member.

Common workflows

Invite a counselor

  1. Type their work email into the invite form.
  2. Click Send invite.
  3. They receive an email titled "You've been invited to CeliaConnect."
  4. They click the link, land in the workspace, signed in.

Resend an expired invite

  1. Find the invite under Pending invites.
  2. Click Resend.
  3. A fresh 7-day link goes out.

Common gotchas

Cap of 10 reached

Email solutions@zentrosoft.com to lift the cap. Higher tiers raise the cap on Org create.

Invitee never received the email

Check spam for sender solutions@zentrosoft.com. If still missing, resend from this page.

Why isn't there a role picker?

Customer-app is intentionally flat-roled. Every authenticated Org member sees the same surfaces. Access controls on the Slate side (where the actual student records live) handle granular permissions.